Hotel Tristan Accessibilty

Our Statement

For purposes of the American With Disabilities Act, and similar state or local laws, This website (www.hoteltristan.com), excluding any third party content, integrations and external websites, makes a reasonable and good faith effort to adhere to the Web Content Accessibility Guidelines, commonly referred to as WCAG 2.1 AA or the then prevailing "Accessibility Standard" as issued and developed by the World Wide Web Consortium (W3C), which sets accessibility standards.

This website is monitored by SiteImprove, a third party authority in web accessibility. SiteImprove routinely scans for issues which are reviewed and remediated frequently.

Your feedback on the accessibility of this website is welcome. If you encounter any accessibility barriers, please contact us promptly at:

Hotel Tristan
98 N. Jefferson Street
Pensacola, FL 32502
info@tandemhospitalitygroup.com

At Hotel Tristan, we are dedicated to providing exceptional service to all of our guests, including individuals with disabilities. We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website and endeavor for all of our guests and patrons with disabilities to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property.

Property Accessible Features: 

  • Accessible exercise facility
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width
  • Accessible hotel restaurant
  • Accessible parking options available
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the Accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the accessible public entrance to the meeting room area
  • Accessible route from the accessible public entrance to at least one restaurant
  • Accessible route from the accessible public entrance to exercise facilities
  • Van-accessible parking available
  • Alarms - Audible
  • Bathroom doors at least 32 inches wide
  • Braille elevator
  • Grab bars in bathroom
  • Level or ramp entrance into the building
  • Public Areas/Facilities accessible for physically challenged
  • Service support animals welcome
  • Strobe alarms
  • Visual alarms for hearing impaired in hallways
  • Visual alarms for hearing impaired in public areas
  • Wheelchair ramp for lobby/reception access


Room Accessibility Features

Please visit our Rooms for more details on individual room accommodations and accessibility features, or you may call 859-201-4128 and inquire with the general manager of the hotel.

Website Accessibility

Origin Hotel Collection is also committed to providing a digitally accessible website to the widest possible audience, regardless of technology or ability. We aim to comply with Section 508 and WCAG 2.0 accessibility standards up to level AA. In addition, we are actively working to assess and improve the usability and accessibility of our website. Please be aware that our efforts are ongoing.

Contact

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are here for you. Please do not hesitate to contact us:

Hotel Tristan

By Email: info@tandemhospitalitygroup.com  

By Phone: 859-201-4128

By Mail: 4040 Finn Way Suite 250, Lexington, KY 40517